Technical Support In warranty • If your device is still under manufacturer's warranty, you are eligible for limited support (free of charge) • Contact your local office Out of warranty • Warranty expired? You can still get help!

• Professional support by Packard Bell trained technicians • Offered via e-mail or live chat, typical response time is 1-2 hours • Hardware & software problems • Upgrades & specifications • Spare parts search • Only $70.00 USD $19.95 USD per incident, includes unlimited e-mails / chats • Satisfaction guaranteed, you will only be billed once you approve the answers provided. Recovery media kit is supplied as a CD/DVD set (1-5 discs) or a USB flash drive + instruction sheet Restores the original operating system (Windows or Linux), including all drivers, applications and bundled software Operating systems available: Windows XP / Vista / 7 / 8 / 8.1 / 10, Linpus This unit was supplied with: Windows 7 Home Premium Buy a CD/DVD set $50.00 $39.95 Buy a USB flash drive $80. 2nd Edition Scripture World. 00 $59.95 If you buy a CD/DVD set, but only USB flash drive is available, you'll be able to upgrade your order. Need an optical drive to use CD/DVD based recovery? CD/DVD/USB shipping price: Free in USA/Canada, $18 USD worldwide.

Good Day As per Packard Bell The model number is located on the bottom of the netbook on a label above the serial number. Alternatively, the model number will be located in the Basic Input Output System (BIOS) setup pages, which can be.